Technical Program Manager

Technical

You have appropriate technical skills and experience for the role. You demonstrate a breadth and depth of knowledge in the following disciplines:

You understand the basic principles of distributed systems architecture and networked services.
You write high quality, unambiguous functional specifications that business and technical stakeholders can easily understand.
You help solve technical problems with urgency by helping technical teams reach consensus by asking the right questions, and offering solutions.
You always consider the short term needs of the business and long term implications of any decision.
You design pragmatic solutions. These solutions are flexible and forward-looking, while remaining simple and straightforward. You understand a broad range of techniques for conducting technical analysis that includes data mining and prototyping and when to use them.

A TPM delivers products that meet a2z business needs. As a result you have skills that include the following:

You have an understanding and empathy for a2z’s customers (both internal and external) and business goals, particularly those aspects relevant to your team and your division.
You are a master of communication. You relentlessly strive to ensure that the right information is delivered to the right audience about your programs and projects. This communication clearly articulates scope, timelines, owners, risks, mitigation and successes.
You deal with technical and business ambiguity while delivering clarity of vision for your projects and programs.
You are a strong self starter and therefore have the ability to drill into business data and research results to identify clear direction and focus for your projects and programs.
You have a proven ability to make tradeoffs using sound business intelligence to keep your projects moving. You keep your projects and programs aligned with a2z’s business objectives as new and improved data or direction becomes available.

You are a focal point in team of talented people and exhibit the following characteristics:

You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
You continue to move forward in the face of ambiguity and imperfect knowledge. You do not suffer from “analysis paralysis.”
You build strong and sustainable working relationships within the team and with others across a2z.
You proactively support knowledge-sharing within the team and across your division.
You continually listen to all members of your team to help them be successful in their role.
You help recruit the very best people for a2z through active participation in the overall recruiting process.
You embrace the a2z leadership principles

You display the following personal behaviors, in keeping with the a2z competencies referenced above:

Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done.
Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles.
Quality: You demonstrate appropriate quality and thoroughness in your work.
Integrity: You act with personal integrity at all times.
Professional: You work within your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work.